Gdajee Privacy Policy
— Your data is safe with us

Gdajee.pro (referred to herein as "Gdajee", "we", or "our") treats your privacy as its highest priority. This Privacy Policy ("Policy") explains how Gdajee collects your personal data, how it is used, and what steps we take to protect your privacy.

This policy applies to all Gdajee services — including the website, mobile app, gaming platform, and customer support channels. By registering or using any of our services, you agree to this privacy policy.

Gdajee believes every user's personal data is a valuable asset. That is why we collect only what is necessary and store it with strict security controls. No employee can access your personal data without your permission.

Gdajee only collects data that is necessary to deliver the best gaming experience and keep your account secure. The types of data we collect include:

a. Registration & Identity Information:

• Full name, date of birth, gender, and nationality.
• Email address and phone number.
• Residential address and postcode.
• National ID or passport details (for KYC verification).

B. Financial Transaction Information:

• Payment method type (bKash, Nagad, Rocket, etc.).
• Deposit and withdrawal amounts and dates.
• Transaction reference number.

C. Technical Information:

• IP address, browser type, and device information.
• Activity logs and session data on the platform.
• Usage patterns collected through cookies and tracking technologies.

Gdajee uses collected data only for specific, legitimate purposes. A full list of how we use your data is provided below:

Gdajee will obtain your explicit consent before using your data for marketing purposes. You can opt out of marketing communications at any time.

Gdajee never sells your personal data. However, limited data sharing may occur in certain circumstances:

• Payment Providers: Necessary information is shared with payment gateways such as bKash, Nagad, and Rocket to process transactions.
• Game Providers: Certain data may be shared with licensed game providers to ensure smooth delivery of gaming services.
• Legal Authorities: Information may be disclosed to government authorities in accordance with Bangladeshi law or court orders.
• Fraud Prevention Agencies: We work with licensed security agencies to detect money laundering and fraud.

All third-party providers operate under agreements aligned with Gdajee's privacy policy. They may use your information only for the specified purposes.

Gdajee uses cookies and similar tracking technologies on its website and app to enhance your browsing experience and ensure the platform functions properly.

Cookie Types:

• Essential Cookies: Maintaining login sessions and ensuring security — these cannot be disabled.
• Functional Cookies: Remembers your preferred language, theme, and settings.
• Analytics Cookies: Helps analyze website usage to improve the platform.
• Marketing Cookies: Used to display relevant promotions — you can opt out at any time.

You can delete or block non-essential cookies at any time through your browser settings. Please note that disabling essential cookies may limit access to certain platform features.

Gdajee retains your data only for as long as necessary. Retention periods depend on the type of data and applicable legal requirements.

• Account Information: For the duration of account activity and a minimum of 5 years after closure.
• Financial Transaction Records: A minimum of 7 years as required by legal obligations.
• KYC Documents: Retained for up to 3 years after verification, then securely deleted.
• Customer Support Conversations: Retained for up to 2 years after the issue is resolved.
• Technical Logs: Typically 90 days, though this may be extended for security investigations.
• Marketing Data: Deleted immediately upon withdrawal of consent.

Once the designated retention period has ended, Gdajee automatically deletes or anonymizes your data securely. We never retain data longer than necessary.

As a Gdajee user, you have several important rights over your personal data. We respect these rights at all times.

Gdajee protects your personal data using industry-leading technical and organizational security measures.

• TLS/SSL Encryption: All data transfers are secured with 256-bit SSL/TLS encryption.
• Two-Factor Authentication (2FA): An additional layer of security for account access.
• Firewall & Intrusion Detection: Advanced firewall protection against cyberattacks.
• Regular Security Audits: Regular penetration testing conducted by third-party security experts.
• Staff Training: All our staff undergo rigorous data protection training.
• Data Minimization Policy: Only the minimum necessary information is collected and stored.

While no system is 100% secure, Gdajee invests heavily in cybersecurity and is always prepared to respond swiftly to any security incident.

Gdajee strictly prohibits registration and use by anyone under 18. We never knowingly collect data from minors.

• Age verification is mandatory at the time of registration.
• Proof of age must be submitted as part of the KYC process.
• Any account identified as belonging to a minor is immediately suspended.
• Any data collected from a minor is securely deleted.

If you believe a minor is using Gdajee, please notify our customer support team.

Gdajee reserves the right to update this privacy policy at any time. For material changes, you will be notified by email or platform notification at least 30 days before the changes take effect.

Continued use of the platform after any changes to the policy will be considered acceptance of the updated Privacy Policy. We recommend reviewing this page regularly.

For any questions about our Privacy Policy or to exercise your rights, please contact us:

• Email: [email protected]
• Live Chat: Use the chat icon in the bottom-right corner of the platform.
• Response Time: Typically within 30 minutes to 24 hours.